Daily housekeeping service is provided between the hours of 8:00am to 4:30pm. During daily room service the maid will make sure you have coffee replacement, dish washing liquid, refill ice containers and, of course, make sure that your suite is comfortable and clean.
Laundry service is available through outside services. Same day delivery is available with a drop off in the morning. Laundry bag and Laundry price list are located inside the room closet.
In-room safe boxes
For your comfort in-room safes are available in each unit. Here you can place your valuable document and/or cameras. Sorry, it is not a computer size.
Pool//Beach Towels are provided to each guest at check in time. You can exchange dirty for clean between the hours of 6:00am at 6:30pm.
2 welcome bottles of purified water are provided in your room upon arrival. Additional purified water is available to purchase at the front desk.
Upon request transfer services if provided from the San Pedro Airstrip to the Hotel at a nominal fee of US$5.00 per room. Advance notice is required. If you are arriving via water taxi the Caye Caulker Water Taxi is just about 20 feet south of the hotel so you can walk to the hotel.
Bellman service is available to assist you to your room and with your luggage.
Front Desk / Concierge Service
The front desk personnel love to be of assistance and they are more than happy to provide you with island information, booking any excursions, and booking a golf cart for you. During holiday dates golf carts usually are sold out so advance booking is recommended.
The front desk personnel will also be happy to recommend dinner options.
Office Hours: 6:00am to 7:00pm.